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Jumpstart Mastery helps professionals build meaningful skills in the global response to anger, aggression and violence.

The National Tactical Officers Association (NTOA) is now incorporating exclusive excerpts from our 'Icons of Influence' masterclass
with Gary Noesner and Jack Cambria to enhance
their Negotiation Training Courseware.
IN-PERSON TRAINING
Customized, multi-day in-person training designed specifically for your team’s needs.
ONLINE COURSES
Choose from online courses covering core concepts, individual skills, team training, and leadership development in de-escalation.
LIVE SESSIONS & SUPPORT
Join our weekly live sessions for real-time guidance, support, and actionable insights.
ABOUT JUMPSTART MASTERY
Jumpstart Mastery was founded in 2021 by Andy Prisco, a leading expert in Anger, Aggression, and Violence (AAV) response. With deep experience in preventing the use of force during behavioral crises, Andy has dedicated his career to mastering verbal de-escalation techniques and delivering practical, real-world training across multiple sectors.
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In 2013, Andy founded one of the largest legislatively funded Psychiatric Emergency Response Team programs in the U.S. He also co-developed the first crisis intervention and verbal de-escalation certification offered by a
for-profit mental health association (2016).
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Jumpstart’s training and consultation services are trusted by Federal, State, and Regional Law Enforcement Agencies, Correctional Systems, Behavioral Health Agencies, Mobile Crisis/Co-Response Programs, Youth and Family Services, and other public sector organizations facing rising AAV challenges.
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What sets Jumpstart apart? Every instructor has extensive firsthand experience applying the very methods they teach – long before they became instructors. At Jumpstart, we live our message.

ANDY PRISCO
Founder of JUMPSTART Mastery
Innovator in psychiatric emergency response

WHAT WE CREATE
Jumpstart Mastery fosters a dynamic online community of professionals from Public Safety, Behavioral Health, Corrections, Youth/Family Services, Mobile Crisis/Co-Responder Systems, Education, and the private sector, where members can connect, learn, and grow. Our ecosystem provides networking opportunities and specialized sub-groups for profession-specific connections. Members gain access to valuable content, including micro-trainings, webinars, live Q&A sessions, and online courses, all designed to enhance skills in self-regulation, verbal de-escalation, behavioral crisis response, and more, tailored to your membership level.
NEW COURSEWORK, RELEASED 2025
Behind the scenes

"
For me, [VerbalCraft] is a non-negotiable. If you really want to help the people you're working with — and even yourself in uncomfortable situations in your day-to-day life — this should be your go-to so you don't harm people you don't know, people you love, people you care about a lot."
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This whole training has been amazing! Everybody needs to know this stuff. You already have the tools but you get them sharpened in [VerbalCraft].
It's something you will use every day with your significant other, your children, your parents... Absolutely take it, 100%."
"
[VerbalCraft] has given me strengths and strategies to work with people – kids and adults – to de-escalate certain situations from becoming bigger problems."
"
[JUMPSTART Mastery] teaches such critical skills that every Social Worker or Corrections Officer — anyone who works with people —
needs to know. It's more beneficial than most learning I've done
for behavior analysis."
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I highly recommend [VerbalCraft] to anyone and everyone. I will be advocating for this class to be mandatory for every Social Worker."
CLIENT TESTIMONIALS

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To discuss organizational consulting & training packages, please contact info@jumpstartmastery.com or call 253.426.9826.
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âš¡ VerbalCraft (VC) Certification
âš¡ Advanced Crisis Intervention Training (ACIT) Certification
âš¡ Psychiatric Emergency Response Team (PERT) Certification
âš¡ Verbal Peacekeepers: Faith-based De-escalation (VP) Certification